Promote the development of 3G services with application

Promote the development of 3G services with application

——Mid-Autumn Festival VIP customers reciproca

In the Mid-Autumn Festival approaching, we are in 2009 with the confidence of the mobile Internet industry's confidence in the Group's confidence, with "customer value in mind the heart" of the Jinggang the spirit of kinship with our culture, with our understanding of the industry, in order to thank our customers has always been the company's strong support on August 31, 2009, by video link dozens of branches nationwide, simultaneous launch of "the truth is contained six, Thanksgiving client - 2009 Mid-Autumn Festival Customers pay a return visit "activities.

Customer Service Center Director Yi Ding first explained the significance of this event and objectives, in order to make this event carried out, to bring real value to customers, understand our client's continuing care; functional division of labor, to bring about the to take their talents wishing us the best service to customers. The main objective of this event reflects the following three levels:

Customer levels: achievement of customer care service for VIP customers to offer differentiated services to enhance customer satisfaction, enhance the customer name and address of the application of information and the right prospects with good, dig more outstanding cases of enterprise applications and advanced business operation to enhance interaction between customers and each other in the professional fields.

The corporate level: To achieve the company's differentiated customer service strategies, and strengthen Jinggangmycin spirit, "the minds of customer value in mind" concept. Knowledge management: accumulation of similar activities in the country to promote the theme of experience, and standardization of documentation, to training, to enhance the ability of customers integrated services division; through the service the customer to conduct a comprehensive clean-up activities, identify problems customers to carry out mine clearance operations, enhance the customer's ability to control.

Staff level: strengthen the service concept to enhance the feeling with large customers to explore staff and excellent service excellent service deeds and establish service benchmarks. Employees serve customers the ability to enhance and strengthen the performance of services marketing transformation.

 Followed by Group President Yang raised expectations for this event, he said, hopes to organize similar themes through long-term activity, accumulated experience, form a pattern, and apply this model to the daily customer service system, which continuously improve the company's comprehensive customer service The ability to address changing customer needs, to provide customers with differentiated services, and tap more outstanding enterprise applications, business cases and advanced mode of operation to help customers Nuggets 3G, mobile information technology to achieve a dream. Then the sum of public, group vice president, Chen Liu is also the basis of business division at the start of the General Assembly respectively delivered a speech.

The event slogan is "3G and promoting development, services, with applications", after the adoption of this move, with high quality after-sales service in its own customer base in the popularity of 3G Internet access business sense to help companies rationalize the use of 3G resources to conduct the movement for the enterprise itself marketing activities to promote enterprise product sales, enhance corporate brand image and achieve profitable growth diversified.
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